Frequently Asked Questions
Everything you need to know about shopping with Marlo the Label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Please allow 24-48 hours for our team to process your order.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition with all tags attached. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Our collections generally run true to size, but if you are between sizes, we recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, Marlo the Label ships worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Marlo the Label garments?
To maintain the quality of our fabrics, we recommend a cold hand wash or a delicate machine cycle. Always air dry in the shade and avoid tumble drying to prevent shrinkage.